At tvjili, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains what personal data tvjili collects from registered users and visitors, how we use it, who we share it with, and what rights you have over your own information. Please read it carefully alongside our Terms & Conditions.
Six principles that guide how tvjili treats your personal information
tvjili uses industry-standard SSL/TLS encryption for all data transmitted between your device and our servers. Your account credentials, payment details, and personal information are stored using secure, encrypted systems that meet the requirements of Philippine data protection regulations.
tvjili does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. The information you provide when registering and using tvjili is used solely to operate the platform, process your transactions, and comply with our regulatory obligations.
tvjili only collects the personal data that is genuinely necessary to provide our services and meet our legal obligations. We do not collect data speculatively or for purposes beyond what is described in this Privacy Policy. If we no longer need your data, we delete or anonymise it.
This Privacy Policy is written in plain English so you can actually understand it. tvjili will always tell you what data we collect, why we collect it, and who we share it with. If our data practices change in any material way, we will notify registered users before those changes take effect.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have rights over your personal data including the right to access, correct, and request deletion of your information. tvjili has processes in place to honour these rights promptly and without unnecessary friction.
tvjili operates under the PAGCOR regulatory framework and complies with the Philippine Data Privacy Act of 2012 and its implementing rules. Our data handling practices are designed to meet the standards set by the National Privacy Commission (NPC) of the Philippines.
Under Philippine law, tvjili users have the following rights over their personal data
You may request a copy of the personal data tvjili holds about you at any time. We will provide this within 15 business days of a verified request.
If any personal data tvjili holds about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
You may request deletion of your personal data where tvjili no longer has a lawful basis to retain it, subject to our legal and regulatory retention obligations.
You may object to tvjili processing your personal data for direct marketing purposes at any time. We will honour such requests immediately upon receipt.
You may request that tvjili provide your personal data in a structured, commonly used, machine-readable format so you can transfer it to another service provider.
You may request that tvjili restrict the processing of your personal data in certain circumstances, such as while a dispute about its accuracy is being resolved.
To exercise any of these rights, contact our Data Protection Officer at [email protected]. We will respond within fifteen (15) business days of receiving a verified request.
Summary: tvjili collects only the data needed to run the platform and comply with Philippine law. We do not sell your data. You have full rights over your information under the Data Privacy Act of 2012. Questions? Contact [email protected].
tvjili operates the online gaming platform accessible at tvjili.net and through the tvjili mobile application. For the purposes of this Privacy Policy, tvjili is the data controller responsible for the personal data of users registered on the tvjili platform.
tvjili operates under the PAGCOR regulatory framework and is committed to complying with the Philippine Data Privacy Act of 2012 (Republic Act 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.
If you have any questions about this Privacy Policy or about how tvjili handles your personal data, you may contact our Data Protection Officer at [email protected]. We aim to respond to all privacy-related enquiries within fifteen (15) business days.
tvjili collects the following categories of personal data from users of the tvjili platform. We only collect data that is necessary for the purposes described in this Privacy Policy.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, Philippine mobile number, residential address | Account communication, transaction notifications, support |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank) | Processing deposits and withdrawals, fraud prevention |
| Transaction Data | Deposit history, withdrawal history, bet history, game session records | Account management, regulatory reporting, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session logs | Platform security, fraud detection, service improvement |
| Usage Data | Pages visited, games played, time spent on platform, click patterns | Platform optimisation, personalisation, responsible gaming monitoring |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
tvjili does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required for responsible gaming purposes (for example, where a user voluntarily discloses a gambling-related health concern to our support team).
tvjili collects personal data through the following means:
tvjili uses the personal data we collect for the following purposes:
tvjili will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing a separate lawful basis for the new processing activity.
Under the Philippine Data Privacy Act of 2012, tvjili processes your personal data on the following legal bases:
tvjili does not sell your personal data. We share your data only in the following limited circumstances and only to the extent necessary for the stated purpose:
All third parties with whom tvjili shares personal data are required to handle that data in accordance with applicable Philippine data protection law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
The tvjili platform uses cookies and similar tracking technologies to operate core platform functions, improve user experience, and support our security and fraud prevention systems. The following types of cookies are used on tvjili:
You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging into your tvjili account. tvjili does not use third-party advertising cookies or cross-site tracking technologies.
tvjili retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law and PAGCOR regulations:
Upon expiry of the applicable retention period, tvjili will securely delete or anonymise your personal data in accordance with our internal data disposal procedures. Where anonymisation is not technically feasible, data will be securely destroyed.
tvjili implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, tvjili will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected users without undue delay, in accordance with the requirements of the Philippine Data Privacy Act of 2012.
While tvjili takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. You are responsible for keeping your tvjili account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.
The tvjili platform is strictly intended for users who are 21 years of age or older. tvjili does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the tvjili registration process, and we reserve the right to request documentary proof of age at any time.
If tvjili becomes aware that personal data has been collected from a person under the age of 21, we will immediately close the associated account, delete the personal data collected, and return any deposited funds to the payment method used, subject to verification. If you believe a minor has registered on tvjili, please contact us immediately at [email protected].
tvjili's primary data processing infrastructure is located within the Philippines. In limited circumstances, personal data may be transferred to or accessed from servers or service providers located outside the Philippines, for example where tvjili uses internationally hosted cloud infrastructure or third-party software services.
Where such transfers occur, tvjili ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Philippine Data Privacy Act of 2012. These safeguards may include contractual clauses approved by the National Privacy Commission, or transfers to jurisdictions that the NPC has recognised as providing adequate data protection.
You may request further information about the specific safeguards applied to international transfers of your personal data by contacting our Data Protection Officer at [email protected].
To exercise any of your rights under the Philippine Data Privacy Act of 2012 — including the right to access, rectify, erase, object to, or port your personal data — please submit a written request to our Data Protection Officer at [email protected].
Your request should include:
tvjili will acknowledge your request within five (5) business days and provide a substantive response within fifteen (15) business days. In complex cases, this period may be extended by a further fifteen (15) business days, in which case we will notify you of the extension and the reason for it.
If you are not satisfied with tvjili's response to your privacy request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at [email protected] or through the NPC's official website.
tvjili reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. Where changes are material, tvjili will notify registered users via the email address associated with their account at least seven (7) days before the updated policy takes effect.
The date at the top of this Privacy Policy indicates when it was last updated. We encourage you to review this page periodically. Your continued use of the tvjili platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.
Previous versions of this Privacy Policy are available upon request by contacting [email protected].
If you have any questions, concerns, or requests relating to this Privacy Policy or to tvjili's handling of your personal data, please contact our Data Protection Officer using the details below. We are committed to addressing all privacy-related enquiries promptly and transparently.
For general account support, game-related queries, or payment issues, please contact our customer support team at [email protected]. Our support team is available 24/7 to assist registered tvjili users across Manila, Cebu, Davao, Quezon City, Makati, and all other areas of the Philippines.
Now that you know exactly how tvjili protects your privacy, join thousands of Filipino players already enjoying our games. Instant GCash deposits, 24/7 support, and a platform built on transparency. Must be 21 or older to register.
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