At tvjili, we believe that gaming should always be fun — never stressful, never harmful. We are committed to providing every Filipino player with the tools, information, and support they need to keep their gaming experience healthy and enjoyable. This page covers everything you need to know about responsible gaming on the tvjili platform.
tvjili takes responsible gaming seriously. These are the six pillars of our player protection programme.
tvjili enforces a mandatory 21-years-and-above age requirement for all registered users, in line with Philippine gaming regulations. Age verification is required during registration and may be requested again at any time. No exceptions are made — ever.
You can set daily, weekly, or monthly deposit limits on your tvjili account at any time through your account settings. Reductions take effect immediately. Increases require a short cooling-off period to protect you from impulsive decisions during a gaming session.
It is easy to lose track of time when you are in the middle of a game. tvjili lets you set session time alerts that notify you how long you have been playing. A simple reminder can make a big difference in keeping your gaming sessions healthy and balanced.
Need a short break from tvjili? You can activate a cooling-off period of 24 hours, 48 hours, one week, or up to six weeks. During this time your account is temporarily suspended and you will not be able to log in or place bets on tvjili.
If you feel your gaming is becoming a problem, tvjili's self-exclusion tool allows you to permanently close your account for a minimum of six months. Self-exclusion cannot be reversed during the exclusion period, no matter what. Your wellbeing comes first — always.
Our Filipino support team is available around the clock to assist with responsible gaming concerns. Whether you need help setting limits, activating self-exclusion, or just want to talk to someone, reach us anytime at [email protected].
tvjili gives every registered player direct access to a full suite of responsible gaming tools — no need to contact support, no waiting period, no judgment. You are always in control of your own experience on tvjili.
Important: All responsible gaming tools on tvjili are completely free to use. Activating a self-exclusion or deposit limit will never affect your existing balance or pending withdrawals.
Permanently suspend your tvjili account for a minimum of six (6) months. Once activated, self-exclusion cannot be reversed during the exclusion period. After the period ends, reactivation requires a written request and a mandatory 7-day reflection period before access is restored. This is the strongest protection tool tvjili offers.
Set a maximum amount you can deposit into your tvjili account per day, per week, or per month. You can lower your limit instantly at any time. Raising a limit requires a 48-hour cooling-off period — this is by design, to protect you from making impulsive decisions in the heat of the moment.
Take a short break from tvjili without permanently closing your account. Choose from 24 hours, 48 hours, 1 week, 2 weeks, or up to 6 weeks. During a time-out, your account is fully suspended — you cannot log in, deposit, or place bets. Your balance is safely held until the period ends.
Set a maximum session duration so tvjili automatically alerts you — or logs you out — after a set amount of time. Available in 30-minute increments from 30 minutes up to 8 hours. A great tool for players who want to enjoy tvjili games without losing track of time.
Setting up responsible gaming tools on tvjili takes less than two minutes. Here is how to do it step by step.
Visit tvjili.net and log in using your registered email and password. If you do not have an account yet, you must be 21 or older to register.
Click on your profile icon in the top right corner of the tvjili platform and select "Account Settings" from the dropdown menu.
Inside Account Settings, find the "Responsible Gaming" tab. All available tools — deposit limits, time-outs, and self-exclusion — are listed here in one place.
Select the tool you want to use, set your preferred parameters, and confirm. Deposit limit reductions and time-outs take effect immediately. Self-exclusion is permanent for the chosen period.
If you cannot access your account settings or need urgent help activating self-exclusion, contact our team directly at [email protected]. We will action your request immediately, 24/7.
PAGCOR Responsible Gaming: tvjili operates under the PAGCOR regulatory framework. PAGCOR maintains its own responsible gaming programme for players in the Philippines. If you need support beyond what tvjili provides, we encourage you to reach out to PAGCOR directly through their official channels. You can also contact the National Council on Problem Gambling Philippines for confidential support and counselling.
Problem gambling can affect anyone — regardless of income, background, or how long you have been playing. The earlier you recognise the signs, the easier it is to get back in control. tvjili encourages all players to check in with themselves regularly.
If you recognise any of the following patterns in your own gaming behaviour, it may be time to use tvjili's responsible gaming tools or seek outside support. There is no shame in asking for help — it is the smart move.
Remember: Gaming on tvjili should feel like entertainment — the same way you enjoy watching a PBA game or a boxing match. The moment it starts feeling like an obligation or a way to solve financial problems, that is a signal to pause and reassess.
Spending more money on gaming than you originally planned or can afford to lose.
Chasing losses — continuing to play in an attempt to win back money you have already lost.
Borrowing money from family, friends, or using credit to fund your gaming on tvjili or elsewhere.
Neglecting work, school, family responsibilities, or relationships because of gaming.
Feeling anxious, irritable, or restless when you are not able to play or when you try to stop.
Hiding your gaming activity from people close to you, or lying about how much time or money you spend.
Using gaming as a way to escape stress, depression, loneliness, or other emotional difficulties.
Repeatedly trying to cut back or stop gaming but finding yourself unable to follow through.
Ask yourself these questions honestly. If you answer "yes" to two or more, tvjili strongly recommends using our responsible gaming tools or speaking to a professional counsellor.
Have you ever spent more time or money on gaming than you intended to when you first logged in?
Have you ever felt the need to increase the size of your bets to get the same level of excitement?
Have you ever tried to win back money you lost by continuing to play, even when you knew you should stop?
Have you ever missed work, school, or an important family event in Manila, Cebu, Davao, or elsewhere because of gaming?
Have you ever used money set aside for rent, bills, groceries, or GCash load to fund your gaming?
Have you ever felt that gaming is something you need to do rather than something you choose to do for fun?
Has anyone close to you — a partner, parent, or friend — ever expressed concern about your gaming habits?
Two or more "yes" answers? Please consider activating tvjili's self-exclusion tool or reaching out to our support team at [email protected]. You can also contact the National Council on Problem Gambling Philippines for free, confidential support. Seeking help is a sign of strength, not weakness.
Most tvjili players enjoy our games as a fun pastime. Here are some simple habits that keep gaming enjoyable and under control.
Decide how much you are comfortable spending before you start playing. Treat it like entertainment money — the same as buying a ticket to a PBA game. Once it is gone, stop for the day.
Use tvjili's session timer to cap your play time. Even 30 minutes of focused, enjoyable gaming is better than three hours of mindless play. Short sessions keep gaming fresh and fun.
The games on tvjili are designed for entertainment. Never play with the expectation of making money or solving financial problems. If you are not enjoying it, log out and do something else.
Step away from the screen regularly. Grab a snack, stretch, or chat with someone. Regular breaks help you stay clear-headed and make better decisions when you return to tvjili.
tvjili is built for Filipino players who want great games and a platform they can trust. Register today, set your limits from day one, and enjoy everything tvjili has to offer — from live games and crash to 1001 Nights and Captain's Bounty. You must be 21 or older to register and play.
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